Canvas Concierge
Canvas is UCR’s new learning management system (LMS). Some of the tools and features of Canvas include: a gradebook, discussion forums, quizzing, announcements, messaging, speedgrader, syllabus, calendar, and more.
XCITE is here to help you with all of your Canvas needs as a faculty member. We encourage you to use our Canvas Concierge service.
Canvas Concierge Hours can provide support for:
- Course Design
- Use of Discussion boards
- Curation of exams
- Assistance with other Academic Technology tools
| Schedule | Fall 2024 Quarter | Winter 2025 Quarter |
| September 16-19, 2024 | January 8-12, 2025 | |
| Time: 10:00am-11:00am || 1:00pm-2:00pm || 2:00pm-3:00pm | ||
| Zoom Link: https://ucr.zoom.us/j/98492676831 | ||
For additional support on Canvas, the following resources are available:
For (UCR) Canvas Campus support -- ITS/Bearhelp (M-F 8am- 5pm)
- Call: 951-827-IT4U(4848)
- Submit a ticket or browse knowledge base articles at https://ithelp.ucr.edu/
For support directly from Canvas, you may take advantage of the following resources 24/7 365 Days
- Call: 877-469-7640
- Chat: https://cases.canvaslms.com/liveagentchat
- Email: support@instructure.com