Content Remediation

Remediate Content

Take action to fix identified issues and ensure access for all learners. Remediation involves editing content directly in Canvas or fixing original files before re-uploading them.

1

Edit Content

Follow the tool’s guidance to fix specific items (like Pages or Assignments) directly within Canvas.

2

Replace Files

For external docs (PDF, Word, PPT), fix the original file on your computer and re-upload it.

Tip: Always delete the old version.

3

Get Support

Contact XCITE’s A-Team for remediation assistance.

xcite-accessibility@ucr.edu Submit Request Form

PDF Remediation

The process of fixing inaccessible PDF documents involves adding or correcting essential accessibility components like tags, reading order, alt text, and document language.

Image-Based PDFs

Fix scanned documents that are just images of text.

Missing Titles

Add a document title property to make the file identifiable.

Learn how with UDOIT

Missing Tags

Tags are required for navigating a document with assistive technology.

Adobe Acrobat Checker

How to use the built-in accessibility checker in Acrobat Pro.

View Adobe Guide

Word Document Remediation

Images Missing Alt Text

Add text descriptions to images for screen readers.

Learn how with UDOIT

Image-Based Document

Convert scanned image-only documents into readable text.

Learn how with UDOIT

Missing Headings

File Does Not Include Headings For Structure.

Fix Missing Headings

Missing Table Headers

Tables must have defined headers for navigation.

Fix Table Headers

Missing Title Element

File Is Missing a Title Element in properties.

Add Title Element

Older File Format

Convert .doc files to the modern .docx format.

Fix File Format

Troubleshooting Errors

"An Error Occurred While Checking This File" - Learn how to resolve scanning issues.

View Troubleshooting Guide

PowerPoint Remediation

Getting Started

Use the native accessibility checker in PowerPoint to find and fix issues.

Creating Accessible PowerPoints

General guide on how to make your slides accessible.

Learn how with PowerPoint

Reading Order (Selection Pane)

Manually adjust the sequence content is read by screen readers.

Fix Reading Order

Accessibility Checker

Scan for common barriers, errors, and warnings.

Authoring Guide & Inspection

Best practices for templates, layouts, and final checks.

Accessible Audio and Video

YuJa Media Platform

YuJa is integrated in Canvas and can automatically generate captions. Use the editor to correct them.

YuJa - Auto-caption & Editing

Zoom Recordings

Avoid linking directly to Zoom cloud recordings. Move videos to YuJa for permanent captioning.

Zoom Recordings - Move to YuJa

Additional Resources

UCOP Guide

Word and PDF Accessibility Guide.

View Guide
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